Privacy Policy

At The Posh Partridge, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

The Posh Partridge 29 High East Street, Dorchester, Dorset, DT1 1HF info@theposhpartridge.com 01305 342024

For any questions about this policy or how your data is handled, please contact us.

What Information We Collect

We may collect the following information when you interact with us:

• Personal Information: Name, email address, phone number (e.g., for reservations or loyalty schemes).
• Payment Information: Card details (processed securely and not stored by us).
• Browsing Data: IP address, browser type, and website activity (via cookies – see below).
• Feedback: Information you provide in surveys or reviews.

How We Use Your Information

We collect and process personal information for the following purposes:

1. To Process Orders and Reservations: Contact you regarding your booking or order.
2. Marketing: Send promotional offers or updates (with your consent).
3. Customer Service: Respond to your queries or complaints.
4. Improvement: Analyse feedback to improve our services and offerings.
5. Legal Requirements: Comply with legal or regulatory obligations.

How We Protect Your Information

We implement appropriate technical and organisational measures to secure your personal data against unauthorised access, loss, or misuse. This includes secure servers, encrypted connections, and staff training.

Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. They help us:

• Understand how visitors use our website.
• Improve website functionality and performance.
• Deliver relevant advertisements.

You can manage cookie preferences in your browser settings.

Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your data with:

• Service Providers: Delivery platforms, payment processors, or marketing agencies working on our behalf.
• Legal Authorities: When required by law or to protect our legal rights.

Your Rights

You have the following rights regarding your personal data:

• Access the information we hold about you.
• Request correction of incorrect or incomplete data.
• Request deletion of your personal data, where applicable.
• Restrict or object to data processing.Request data portability.

To exercise your rights, please contact us at info@theposhpartridge.com

How Long We Keep Your Data

We retain personal information only as long as necessary for the purposes stated in this policy or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Last Updated: 28th January 2025

If you have any questions or concerns, please get in touch at info@theposhpartridge.com